You DON'T have to go with the company your insurance recommends. In fact, it's a better idea if you don't…
You DON'T have to call around and interview different contractors trying to find one that is reliable. Frankly, you don't have time for that!
You DON'T have to deal with your insurance company alone! We're with you every step of the Way. We'll bill your insurance company.
CAUTION: The biggest mistake most people just like yourself make is not dealing with the water damage right away.
“The longer you wait the worse your problem is going to get”
If you have any sort of water damage in your home, you need to act quickly, and we can help! Do you have a broken pipe, storm damage, flooded basement, or any other disaster? You need to act fast, because delaying only creates more problems. The quicker you can get the water removed and your home dried, the less risk you have for dangerous mold to take root, which will cause health problems for you and your family. Not to mention: Hard to remove mildew will begin to grow.
Water damage is progressive, and anything that could have been saved within the first 48 hours of initial damage may not be, if you delay your response.
Also, insurance typically does not cover secondary damage caused by delay.
Secondary damage includes:
Damage to framing and drywall and flooring
High humidity damage to books, papers, artwork etc.
Whats the RISK of finding your own contractor OR using the one recommended by your insurance company?
The biggest risk to you is poor quality work. This is your home, your family's possessions and your money on the line.
RISK #1 – Finding Your Own Contractor
Many water restoration companies are just glorified construction companies in disguise. They've left the construction business, because its slow due to the economy. We don't blame them – You have to make a living somehow. But is this really the company you want working on your home? Do you want under-qualified and poorly trained workers to fix your home or business?
Poor quality work will lead to unseen problems that dont surface until long after they're gone.
RISK #2 – Going with the company your insurance recommends
It's important that you're aware that many local insurance adjusters have a local restoration company in their pocket who are looking out for the insurance company and not you.
The cold hard truth is this: Insurance companies create NON-OFFICIAL understandings with local restoration providers. The unwritten rules are simple: Keep your estimates as low as possible, and there will be more work for you!
Do you see why this is dangerous to you?
The restoration company should create an estimate in a way that makes sure your home is TRULY restored to its original state, but he knows he'll get more work if he cuts corners in places you won't recognize! He's willing to sacrifice the true quality of the work to ensure that the jobs keep getting subtly steered his way. What a sham! But, sadly, it happens every day.
Not all restoration companies are former construction companies or in the pockets of insurance adjusters. But you're in a situation where…
You Need Someone Who You Can Trust, AND You Need Them NOW!
And Water Damage 911! is here to help you.
You have an emergency to take care of and don't have time to screen the contractors yourself; we understand.
That's why we have done all the hard work for you.
We have a national network of local water restoration experts that have been pre-screened and certified and are ready to be at your home within 1 hour.
All you have to do is pick up the phone and call the number below, and a qualified expert that has been screened for quality will be at your home within the hour to begin fixing the damage that the water is causing in your home right now.
And it DOESN'T cost you anything extra
In fact, we will save you money by taking $500.00 off your deductible.
AND we do 100% direct insurance billing. This means you pay nothing out of pocket, except your deductible minus $500.00. We even handle the insurance claim process for you.
Your home is important, and water damage can ruin many things in a hurry.
Acting fast will minimize further damage and health complications for you and your family
If you're facing the aftermath of a disaster, don't face it alone. We are here to help and make sure you get your home fixed the right way with no complication down the road from poor quality work.
Call today and begin to get your life back on track.
First, I would like to say that when a company does an outstanding job they deserve to get the credit for it and I believe Water Damage 911 is one such company. When your home is struck with water damage it not a small issue. We had a pipe burst in our bedroom closet wall and it flooded our entire upstairs and much of the downstairs.
My initial though were that everything is ruined. I ended up calling Water Damage 911 because they seemed reputable to me but really I needed someone right away and I'm here to tall that I'm glad I made that call. They showed up at my house rather quickly and were able to save my entire upstairs. I didn't believe it was possible but they proved me wrong and I feel like everyone should know what kind of company this is.
Sean CardosoClarkston, MI
I called because my basement flooded after a storm. It actually took a little over an hour for them to get to my house. It's okay because they were able to fix water in the basement. They took care of my stuff, nothing was broken or scratched and they even helped me fix the problem so it wont happen again. I'm happy with Water Damage 911.
Ashley WeisClarkston, MI
Its hard to describe the feeling when you walk downstairs and it there's two feet of water covering the entire floor. I could hear it spraying out of the wall in the back room. This had to be taken care of right away so I got online and found Water Damage 911. They did exactly what they said they would. Someone showed up at my house in just over 40 minutes and I am very happy with the quality of the work.
Still Have More Questions?
In this FAQ, you will learn the nitty gritty of building restoration as well as facts on companies that restore. Damages brought about by any of the following three main causes – water, mold and fire- can be devastating and disastrous making your building age quickly and become unsuitable to its inhabitants. You need to act with speed, stop further damages, salvage your building, and reduce costs for doing so. Success in restoration depends on how you go about in getting the right restoration services without wasting much time. Below are some important answers to some of the questions you might be having. One important thing to know is that working with restoration company that knows what they are doing can help you to get your insurance to cover most, if not all expenses. In addition, our providers offer you up to $500 off your deductible, which may reduce your out of pocket expenses to $0!
For building owners, this article is definitely going to be very important, since it will give you some of the most important restoration answers you need. It is important to know that fire, mold, and water are the three major causes of damage on homes and buildings that can make them grow old, lose resale value, and be inhospitable. Get all the details on restoration and answers to tough questions you have in this article. Making an immediate decision to restore your property in timely manner can help you reduce costs (probably to $0 with insurance help) and salvage your property. Below are some answers to FAQs that will help you.
Water Damage Restoration FAQ
Why do I need water extraction services?
Water damage restoration is necessary to help salvage your property from being attacked by mold, which can become a major health and property disaster if nothing is done. Since water extraction might require removal of an extremely large amount of water in a few hours, this work should never be left to untrained or ill-equipped people, as they will ruin your structure permanently. You cannot expect any kind of home equipment from your local home depot such, as extraction or vacuum pumps, to handle such a task. This work needs a dedicated team of highly skilled restoration experts using the right equipment that can handle such tasks.
How much should I expect to pay for water extraction services?
Water damage cleaning and restoration requires a considerable investment, as the process requires a lot to be done using highly advanced machinery that are too expensive for you to buy. Your estimated budget can go as high as $10,000. YOU NEED TO MAKE SURE that your insurance company covers these expenses fully and that you can be reimbursed for at least part of your deductible. Our professionals can do that for you.
CALL US NOW! Enough of the guesswork, and allow us to get the job done RIGHT for you.
We provide 24/7, emergency response, Water, Mold, Fire, and Wind Damage Restoration to all Counties. We have a passion for bringing peace of mind and encouragement to home and business owners who have been devastated by any kind of disaster. Each of our local contractors is nationally certified by the IICRC to provide rapid and thorough restoration services to homeowners and business owners across the county. When disaster strikes, it is not time to cut corners. Your home and your health depend on honest service providers who have a vested interest in making sure your restoration job is completed correctly.
Our founders have over 15 years of experience in disaster restoration and were even among the companies who came to the aid of victims of the Hurricane Katrina disaster in 2005.
We believe in the ability of honest local companies who give back to and support their communities in both times of need and in times of prosperity. For that reason, we work exclusively with local, independently owned restoration companies. Our local providers have a vested interest in growing an honest business with a good reputation in their communities. We are proud to partner with them.
Our standards are 2nd to none. We’re local, we’re fast, and we’re here to help.
Water is a destructive force, especially when it invades your home. Below are some dos and don’ts for when water invades your home. When it comes to heavily damaged structures please use common sense and remember if it looks unsafe it probably is, call a professional.
Find the source and if possible stop further water intrusion.
If damage occurs during a cool season, leave heat on, if in summer, use an air conditioner if available.
Use fans to circulate the air and assist drying.
Remove as much water as possible by mopping and blotting.
Wipe water off of furniture.
Lift draperies off carpet, loop through a coat hanger, and place the hanger on the drapery rod.
Prop up wet furniture cushions for even drying.
Remove wet area rugs or other floor coverings.
Open furniture drawers, closet doors and luggage to enhance drying.
Move photos, paintings and art objects to a safe, dry location.
Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature.
Remove damp books from shelves and spread out to dry.
Call a restoration professional.
Do not let pets or children be exposed to the water. Contaminates and bacteria are present in most standing water inside homes.
Do not turn up the heat in areas affected by water damage. Doing so could promote the growth of bacteria and mildew. Instead, attempt to stabilize the air temperature at 70 degrees F.
Do not use an ordinary household vacuum or shop-vac to remove water.
Do not go into rooms with standing water if the electricity is still on.
Do not lift tacked-down carpet without professional help. Lifting the carpet incorrectly could promote shrinkage or secondary damage.
Do not wait to call for professional help. Damage from the water and bacteria growth can begin within 24 hours.
Molds play an important role in nature by breaking down organic materials. We routinely encounter mold spores as part of everyday life, in both outdoor and indoor environments. In most cases, the body’s immune and respiratory systems normally provide defense mechanisms that protect it from health effects of regular exposure to molds.
Inhalation of molds can result in a range of health effects and in some circumstances can cause permanent damage or even death. Infections are possible in healthy people, despite the confusion regarding so called allergies. Many molds cause allergies. Allergic responses to molds include hay fever and asthma, and many people with allergies are also allergic to mold.
An inspection by a qualified professional should take place if mold is detected or suspected. The average cost of an inspection is $139.00 for the inspector and $130.00 for two tests. Mold testing typically consists of one physical sample and one air sample. The air sample provides the lab with the amount of mold that is in the air at the time in an un affected area, and the physical test is to find out what category of mold is in the home so a remediation plan can be formulated. You will receive a detailed inspection report complete with lab results and an estimate for the complete remediation of the affected area. Mold can actually destroy the surface it propagates upon by “eating” it, so inspectors take care when accessing damage and scope to determine what needs to be removed from the structure.
During the inspection process many factors are taken into consideration before any work takes place that will help us establish a plan for remediation, here are just a few:
Is the mold enclosed or in an open place where humans may contact it?
Is there any odor and/or spore colonies visible?
What is the size and make-up of the affected area?
Is there anyone in the home that is pregnant, or has allergies and/or asthma?
What condition 1, 2, or 3 is the affected and surrounding area (some testing may be necessary)?
Is there a moisture source that resulted in mold growth?
If needed air tests and tape lift tests will be conducted and sent to an approved lab within 24 hrs.
An inspection will not:
Address exposure assessments and/or health complaints and risks, see your doctor or health professional.
Damage, destroy, or contaminate your home in any way.
Provide any remediation, an inspection is for information, planning, and testing only.
Greg – Basement Flooding Cleanup Customer
“… I had heard of Chris and his company, called them up, and it was late: 8:00, 9:00 at night. They were there within one hour. Chris Atkinson, the owner, he just reassured me that everything was gonna be great and got to work that night. The next day, they called the insurance company, and he was there with the adjuster, which was awesome. I didn't have to do a thing. He took care of part of my deductible even, which was unbelievable! All my stuff was put back together within the week, and I couldn't ask for a better company. I would recommend them to anybody!“
“We called out My Restoration, and within an hour they called us back and had somebody out at the house to take measurements where everything was wet, and called our insurance who took it from there.
They were great. Chris, being the owner, came out to the house several times during the project to make sure we were satisfied. Their staff was professional, always on time, and very fast at getting the project done…“
Thermal Imaging Services
Thermal imaging uses infrared technology to detect very small differences in temperature. Every material has a unique thermal signature and when moisture, heat, cold, or wood destroying insects are introduced into the structure, the thermal signature changes. The changes can be subtle or dramatic, but with this incredible thermal image scanning technology, the thermal signatures are detectable where they wouldn’t be able to be seen with the naked eye.
Thermal image scanning technology is now being used to evaluate residential and commercial structures. As a non-invasive testing tool, it can quickly help discern where there are suspected issues. This can help to limit the areas where time consuming further evaluation and destructive discovery is needed.
When moisture intrusion is located and corrected, further structure deterioration and widespread growth of mold can also be stopped. Thermal imaging inspections greatly help in the detection of structural damaging leaks. Please remember that every day that a leak goes undetected, the damage is increased. When detected early, the structural repairs and any needed mold remediation are significantly less costly.
Water Damage Restoration
Extraction and Mitigation Services
Powerful truck mounted and portable extraction units remove water
Heavy-duty submersible and gas-powered pumps eliminate high water level
Efficient drying equipment prevents metal corrosion, swelling, warping of floors, walls and furniture
Moisture detectors, hygrometers and other meters measures moisture saturation
Thorough inspection of hidden damage from water and attention to structural issues such as sub-floors, floor coverings, drywalls, trim/baseboards and painting
Drying and Dehumidification
Industrial dehumidifiers remove water and moisture from drywall, plaster, paint, cement, carpets, insulations and basements
Advanced drying equipment return high humidity and moisture to normal levels
State-of-the-art sanitizing agents, germicides and anti-microbial treatments to stop growth of bacteria, fungi, mildew and harmful microorganisms
Advanced mold remediation equipment such as negative air machines, air scrubbers, HEPA vacuums, and personal protection equipment to remove all mold spores from the floors, ceilings, walls and ductwork